Removing unnecessary clerks, creating elaborate aisle displays, and rearranging the store to force customers to view all of the merchandise and over the shelving and cabinets units of the sales department were “galleries” where supervisors were allowed to keep an eye on the customers while not disturbing them. 2) A sales department, which was specially designed to allow customers to roam the aisles and select their own groceries. Thus, the answer is F.Īnswer explanation: Paragraph C states, “ For his new “cafeteria grocery”, Saunders divided his grocery into three distinct areas: 1) A front “lobby” forming an entrance and exit and checkouts at the front. Thus, we find a reference for the statement in Paragraph A, so, the answer is A.Īnswer explanation: Paragraph F states that however, Saunders was forced into bankruptcy in 1923 after a dramatic spat which the New York Stock Exchange and he went on to create the “Clarence Saunders sole- the owner of- my- name” chain, which went into bankruptcy. These lines indicate that Saunders was forced into bankruptcy after a dramatic spat with the New York Stock Exchange in 1923. If the customers want to save time, they’ve to ask the delivery boy to send the note of what they want to buy to the grocery store first and then go to pay for the goods later. first and then go to pay for the goods later. These lines suggest that before Piggly Wiggly stores started offering full-time self-service, a customer would have to ask the clerk behind the counter for particular products, who would then pack the items, which were limited to dry goods. If they want to save some time, they have to ask a delivery boy or themselves to send a note of what they want to buy to the grocery store. A customer would ask a clerk behind the counter for specific items and the clerk would package the items, which were limited to dry goods. Thus, we find a reference for the statement in paragraph D, so, the answer is D.Īnswer explanation: In paragraph A, it is mentioned that at the beginning of the 20th century, grocery stores in the United States were full-service. This store was unlike any other grocery store in that period. It was unlike any other grocery store of that time. We can deduce from these lines that in 1916, Saunders launched the first self-service Piggly Wiggly store, where the customers were allowed to wander around the store, choose their own products, check the price and pay the cash. Customers paid cash and selected their own goods from the shelves. Choose the correct letter, A, B, C, or D.Write your answers in boxes 11-13 on your answer sheet.ġ1 Why did Clarence Saunders want to propel the innovation of grocery stores at his age?Ī Because he was an enthusiastic and creative man.ī Because his boss wanted to reform the grocery industry.Ĭ Because he wanted to develop its efficiency and make a great profit as well.ĭ Because he worried about the future competition from the industry.ġ2 What happened to Clarence Saunders’ first store of Piggly Wiggly?Ī Customers complained about its impracticality and inconvenience.ī It enjoyed a great business and was updated in the first twelve months.Ĭ It expanded to more than a thousand franchised stores during the first year.ĭ Saunders was required to have his new idea patented and open stores.ġ3 What was left to Clarence Saunders after his death in 1953?Ī A fully automatic store system opened soon near his first store.ī The name of his store the Piggly Wiggly was very popular at that time.Ĭ His name was usually connected with his famous shop the Piggly Wiggly in the following several years.ĭ His name was painted together with the name of his famous store.Īnswer explanation: The initial lines of paragraph D states that on September 6, 1916, Saunders launched the self-service revolution in the USA by opening the first self-service Piggly Wiggly store, at 79 Jefferson Street in Memphis, Tennessee, with its characteristic turnstile at the entrance.
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